Your data should be handled clearly and respectfully.

1. Information we collect

Soulmate may collect the following categories of information:

• Account information such as your email address
• Profile and personalization details you choose to provide
• Messages you send in the app and related memory items
• Feedback you submit inside the app
• Basic product analytics used to improve reliability and usability

2. How we use information

We use information to:

• Provide and maintain the app
• Enable conversation memory and continuity across sessions
• Improve product quality, safety, and performance
• Understand bugs, feature usage, and user feedback
• Respond to support requests

3. Data storage and service providers

Soulmate uses third-party infrastructure providers to operate the app, including backend, analytics, payments, notifications, and AI model services. Data may be processed by these providers only as needed to deliver app functionality.

4. Your controls

You can:

• View certain memory information inside the app
• Submit feedback voluntarily
• Delete your account from the app settings

5. Children’s privacy

Soulmate is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

6. Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date on this page.

7. Contact

If you have questions about this Privacy Policy, contact: ofmlora@gmail.com